I serve as an Adjunct Professor at Trinity Washington University, as an Internship Supervisor, and as a hiring manager with nearly two decades of experience in the human services industry. I am also an undergraduate and graduate first generation college student, college parent, and career coach. I received my Masters of Social Work degree […]
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If you read my post “Managers Need Good Customer Service Skills Too” you will know that I expect to be treated well in any business that I patronize. I experienced poor customer service on my visit to my local office supply store. On the last journey of my 3 day business development retreat with
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I appreciate and expect good customer service in whatever establishment I patronize. My expectations for managers is a lot higher than my expectations of their staff. As a manager, I take final responsibility for everything that my staff does and does not do. Managers should set the tone for the company. Earlier in
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Internships for adults are on the rise. Here’s what you need to know By Marguerite Ward An adult with years of experience would never consider an internship, right? Not necessarily. In fact, for people who have been out of the workforce for several years or who want to make a big career change,
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By Nick Nanton & JW Dicks This is a guest post from our good friend Vanessa Van Petten on a topic that is increasingly relevant. Finding great talent often starts with developing great talent and there’s no better way to do that than with interns. We hope you enjoy her content as much as
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Students Unprepared For the Workforce: What Employers Must Do By Amy Glaser As graduation season draws near, employers eagerly anticipate the fresh pool of talent about to enter the workforce. However, they should perhaps also anticipate ways in which they can best equip that talent with the tools and knowledge these young people will
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The 4 Millennial Mindsets That Will Change the Way We Work By Maren Hogan I know, I know. You’re sick and tired of reading about millennials, right? I get it. But in between all the hilarious videos and pontificating blog posts about why you must have organic chai in the workplace Keurig, is it
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After nearly a decade of supervising employees, interns, and volunteers I still love it. There is never a dull moment. In addition to being a supervisor, I am also a hiring manager. The hiring process entails my least favorite responsibility. Between recruiting, screening, interviewing, interviewing some more, checking references, and making offers the thing
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How to Be a Good Manager: 8 Quick Tips By Jen Smith Being a manager in any industry can be a fulfilling job, but it can also be a difficult one. You will need to find the right balance of friendliness and authority. You will need to create a good team atmosphere whilst achieving
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By Melissa Korn We’re about midway through summer, and your fresh-faced intern has turned out to be a disappointing dud. Now what? Hiring a college student to help out around the office often benefits both employer and summer-long employee. But, as each intern season inevitably reminds us, it can be a thorny
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